Shipping Information

Shipping Information

1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.

2. Our handling and processing time is 3 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. Shipping fees depend on the weight of your items along with the destination. We charge very low shipping fees for our customers to save you even more money.

3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. For any issues reported, we will help to resolve your problems immediately.

4. Fast shipping takes about 5 business days to reach to UK customers and 2 to 11 business days to other destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.

5. We ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 5 to 11 business days.

What is item processing time?

After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times. Generally, the average processing time is 3 working days (approximately); however, this is dependent on the item's stock status. 

• Processing time: In order to guarantee the quality of products, LOVE XO has to prepare your goods before they are shipped out. We perform strict quality control on the products and carefully package your items.

NOTES:

1) Shipping Time does not include a 3 day handling and processing period required to process your order from the date your order is placed.

2) We will make every effort to deliver your package ASAP. However, delays may occur due to high order volume and custom clearance issues.

3) If there is any shipping issue with your package , you must contact Customer Support via our live chat ASAP.

Dear Valued Customers,

We appreciate your continued support and understanding as we work to enhance our shipping rates and delivery times. Our team is dedicated to improving our services, and we are implementing changes to ensure faster and more efficient shipping to serve you better. Your satisfaction is our priority, and we’re committed to making the necessary improvements.

Standard delivery time is 5 business days in the UK and 2 to 11 business days to other destination countries in the world. However, please note that there may occasionally be a slight delay due to unforeseen circumstances.

Your patience is greatly appreciated during this period of improvement.

Thank you for your trust in us.

Sincerely,
LOVE XO CLOTHING